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Parent Information

The Ark at Tresillian opens Monday to Friday 8.00am-6.00pm. 

We offer morning, afternoon and full day sessions to all age groups all year around. 

In the preschool room we also offer a 9-4 school day and term time only places.

We close for a week at Christmas and Easter and for all bank holidays. We do not charge for closure days.

Term dates January to December 2026 (for children attending term time only hours)

First day of term

Last day of term

Half term Hols (inclusive dates)

Notes

Jan 5 th 2026

2nd April 2026

16th to 20th Feb 2026

Bank Holiday 1th Jan 2026

Apr 20th 2026

17th July 2026

25th to 31st May 2026

Bank Holidays
3 rd April 2026
6 th April 2026
4 th May 2026
25thMay 2026
31thAug 2026

7th September 2026

18th December 2026

26th October to 30th October 2026

The Exwick Ark is open until 4pm 24th Dec.

Important dates for everyone

Easter 2026

Closed Good Friday 3 rd April to Sunday 12th April, inclusive. Re-opening on Monday 13th April 2026.

Christmas 2026

Closed 24th December 2026 to 3rd January 2026, inclusive. Re-opening on 4th Jan 2027

Bank Holidays 2026

1 st January 2026

3 rd April 2026

6 th April 2026

4 th May 2026

25 th May 2026

31st Aug 2026

25thDecember

28th December

Term dates January to December 2027 (for children attending term time only hours)

First day of term

Last day of term

Half term Hols (inclusive dates)

Notes

Jan 4 th 2027

25th March 2027

15th to 19th Feb 2027

Bank Holiday 1st Jan 2027

12th April 2027

16th July 2027

31st May – 4th June 2027

Bank Holidays

1 st January 2027
26th March 2027
29th March 2027
3 rd May 2027
31st May 2027
3oth August 2027
27th December 2027
28th December 2027

6 th September 2027

17 th December 2027

25 th October -29th October 2027

The Exwick Ark is open until 4pm 24th Dec.

Important dates for everyone

Easter 2027

Closed Good Friday 26th March 2027 to Monday 29th March 2027 inclusive. Re-opening on Monday

2nd April 2026.

Christmas 2027

Closed 24th December 2026 to 4th January 2026, inclusive. Re-opening on Tuesday 3rd Jan 2028

Bank Holidays 2027

UK bank holidays in 2027

1 st January 2027

26th March 2027

29th March 2027

3 rd May 2027

31st May 2027

3oth August 2027

Calculate Nursery Fees

Please use our fee calculator below to get an understanding on how much you could save.

Funding Information

Government Funding for Childcare
There are many ways of receiving help with paying for your childcare. Full details can be found by visiting https://beststartinlife.gov.uk/childcare-early-years-education/
Please visit yourself to get the most up to date information.
 

(The current offer is explained here for those taking a term time only childcare place. Not all nurseries off term time only places so the funding is spread over the whole year meaning fewer hours per week, but the same total hours per academic year.)

 
Eligible working parents and carers of children aged 3 - 4 can get an additional 15 hours of childcare support, bringing the total support they can get up to 30 hours a week. Eligible working parents of 2-year-olds can also access 15 hours of childcare support.
 
Some parents of 2-year-old children may also be entitled to 15 hours childcare support, if they receive some additional forms of government support. Please note, if you’re eligible for both the working entitlement and the 15 hours for families receiving support, you cannot take up both offers, and should apply for the 15 hours for families receiving support. You can do this by contacting your local authority.
 
Your hours can be used per week for 38 weeks of the year (during school term time). You may be able use your hours for up to 52 weeks if you use fewer than your total hours per week. Check with your childcare provider to find out if this is something they offer.
 
You can use Tax-Free Childcare or Universal Credit Childcare whilst claiming your 15 or 30 hours of childcare support.
 

The Expanded Offer:

  • From April 2024, eligible working parents of 2-year-olds can access 15 hours childcare support. By September 2025, most working families with children aged between 9 months and 5 years old will be entitled to 30 hours of childcare support. (the child needs to be 24 months by the end of the previous funding period - 1/9-31/12, 1/1-31/3, 1/4-31/8)
  • The changes are being introduced gradually to make sure that providers can meet the needs of more families. This means that:

From September 2024:
 
  • 15 hours childcare support will be extended to eligible working parents of children from the age of 9 months to 3-year-olds. (the child needs to be 9 months by the end of the previous funding period - 1/9-31/12, 1/1-31/3, 1/4-31/8)


From September 2025:

  • Eligible working parents of children from 9 months to school age will be entitled to up to 30 hours of childcare a week.
  • Like the existing offer, depending on your provider, these hours can be used over 38 weeks of the year (during school term time), or up to 52 weeks if you use fewer than your total hours per week.


How many hours childcare can you get per week, if using a term time only place?

  • Reduce 15 hours to 11 hrs for an all year round place and 30 hours to 22.5hrs for an all year round place.


Age 9 Months - 2 Years (Working Families):

  • 15 Hours - Sept 2024
  • 30 Hours - Sept 2025


Age 2-3 Years (Families Receiving Government Support):

  • 15 Hours Now


Working Families:

  • 15 Hours Now
  • 30 Hours Sept 2025


Age 3-4 Years (All Parents):

  • 15 Hours Now


Working Families:

  • 30 Hours Now

Combining Schemes That Give Help With Childcare Costs:
Any of the following schemes:


Tax-Free Childcare:

  • Age 0 - 11 or 16 if disabled
  • Working Families: Get up to £2000 per child


Tax Credits:

  • Age 0 - 15 or 16 if disabled
  • Working families: Claim back up to 70% of costs


Universal Credit:

  • Age 0 - 16
  • Working families: Claim back up to 85% of costs
 

Can be used with:

15 hours childcare:

  • Age 9 - 23 months
  • Working families


15 hours childcare:

  • Age 2
  • Families getting some form of government support


15 hours childcare:

  • Age 3 & 4
  • All families


15 or 30 hours childcare:

  • Age 2 - 4
  • Working families
Tax Free Childcare

Tax free childcare is for working families including the self employed in the UK. For every £8 you pay in, the government will add an extra £2 up to £2000 per child per year.

Tax Credits 

Tax credits are for working families and can pay up to 70% of childcare costs.

Employer Childcare Voucher Schemes
We are registered with various childcare voucher schemes.
Universal Credit
Is for working families claiming universal credit and covers up to 85% of eligible childcare costs.
Support while you study
This provides weekly payments from care to learn if you are at school or sixth form college. Help is available through your college if in further education or a weekly grant if you are in full time higher education.

Meals and Snacks

Healthy Meals

We believe in real food for our children and we cook all our meals on site. Steve, our cook is a vital part of our team! We cook as much as possible from scratch and don’t use pre-prepared sauces, we prefer to make our own using fresh ingredients. We have a rolling four-week menu, designed specifically to ensure that the children are eating what they need.

The dishes range from traditional English home cooking to more exotic tastes from international cuisines, and include properly-balanced nutritional elements.  We are able to cater for allergies and dietary requirements.

Healthy and nutritious meals
We also believe an integral part of family life is enjoying a meal together, and likewise a most enjoyable social event is sharing a meal with friends. We carry this philosophy through the nursery and all children take their meals together.

Famly: Our early childhood platform 

We love using Famly, an all-in-one early childhood platform, that gives you real-time updates on your child’s day straight to an app on your phone. 

With Famly, you’ll be able to access pictures, videos, and announcements via the newsfeed, or your child’s profile. At the click of a button, you can update permissions, report sickness and holidays, pay your bill, and send direct messages to us whenever you need. At the same time, there’s a bunch of admin tools and support, that will give our staff even more time to spend with your children. 

What’s expected from me as a parent? 

Once you register your child with us you’ll receive a separate Welcome Email from Famly guiding you through how to set up your Famly account as a parent. 

When you get the email, all you need to do is to follow these steps: 

  1. Activate your free Famly account by following the guide in the Welcome Email which you will receive. Your account will already be set up for you, and all you have to do is to create your personal password.  
  2. Confirm the info on your child’s profile. The first time you log in, we highly recommend that you go to your child’s profile and confirm that the information is correct. If anything needs to be changed, you can do this yourself directly on the profile or by informing us. 
  3. Set your account preferences and notifications. You can adjust your notification preferences within your profile settings on the app.  


We love using Famly and are sure you will as well. 

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